Advice Admin & Legal SSB Customer Information

SSB Customer Information

SSB Law Customers Information Page

SSB Law has closed down its document storage service as of 6th December.

The services previously provided by SSB Group Limited have been passed to a number of different legal firms.

We, at Octopus Legacy, are working with them to ensure that the following types of documents will continue to be stored securely:

Last will and testaments
Lasting power of attorney forms
Probate documents
Deeds
Trusts

We’re also offering the people who wrote or stored their will with SSB Law Group the chance to review the contents of their wills, to make sure that their wishes are still up to date.

Keeping your documents safe

These are essential documents. It is important that they are kept safe, and that you and your loved ones are able to access it when it is needed.

We’re able to offer you improved world-class, accredited will storage including a custom-built, fire and waterproof secure facility, featuring CCTV and access control measures, at no extra cost.

Keeping your will up to date

The term ‘Last’ Will and Testament is a bit misleading. For most of us, the first will we write won’t be our last. Wills are living documents. They should be updated every five years, or when we have a major life change. Keeping your will up to date ensures that it will always do its job - to reflect your wishes, and to save the people you leave behind time, stress, and unnecessary costs. Why not use this chance to review your will and see if it needs updating?

What do you need to do now?

We recommend that you call our expert team.

For will customers, this will allow you to:

Understand more about our improved will storage facilities.
Review the contents of your will to make sure that your wishes are up to date.
Receive instructions to share with your executors so they know where to find your will in the event of your death.

For customers with other documents in our care, it will allow you to:

Understand more about our document storage facilities

You can contact us by simply:
Calling our expert team on: 020 3318 4345
Emailing us on: [email protected].
Message us on our live chat: Contact Us

Who is Octopus Legacy?

We are a leading will writing experts offering online, over-the-phone and face-to-face services across the UK, alongside our specialist will and legal document storage facility.

Sam founded the business after his Mum died suddenly in 2016. We know the difference a good plan makes and how difficult it is when there isn’t one. We’re very proud to have been rated 4.8 stars on Trustpilot after helping thousands of people like you write, update and store their wills and other vital legal documents.

Octopus Legacy is part of the Octopus Group, one of the UK’s most trusted companies, best known for our highly awarded sister company Octopus Energy which has six million customers.

If you have any questions, please don’t hesitate to contact one of the Octopus Legacy team on 020 3318 4345.

FAQs:

What do I need to do next?

We recommend speaking to one of our team.

For will customers, this will allow you to:

Understand more about the improved will storage facilities.
Review the contents of your will to make sure that your wishes are up to date.
Receive instructions to share with your executors so they know where to find your will in the event of your death.

For customers with our documents in our care, it will allow you to:

Understand more about our document storage facilities

Are my documents safe?

Your documents are being professionally stored with our world-class, accredited will storage including a custom-built, fire and waterproof secure facility, featuring CCTV and access control measures.

Where are my documents being stored?

Your documents are stored with Octopus Legacy in a world-class, accredited will storage facility.

What if I need to update my will?

We offer a range of update services - online, over the phone, or in-person. We have been trusted by thousands of people from across the UK to write and store their wills. You’ll be able to choose a service that best matches your needs.

What if I don’t want to store my will with Octopus Legacy?

If you don’t want your will to be stored professionally you can fill out this form and your will will be safely returned to you via tracked postage within 7 working days.

What if I don’t want to store my other documents with Octopus Legacy?

If you don’t want your other documents to be stored professionally you can follow this link to have your documents safely returned to you via tracked postage within 7 working days.

What is the cost of storing my documents with you?

There will be no charge to store your will with us, as this is included in our service.

If you wish to only store other important documents securely you’re able to do so for just £9.99 per year. This cost does not apply if you already store your will with us.